How to Turn On Shopify Shipping Confirmation Emails (Recommended for Deliveri Auto-Fulfill)

Step-by-step: Enable Shipping Confirmation Emails in Shopify

1. Log in to Shopify Admin

   • Go to your Shopify dashboard (admin).

2. Open Notifications

   • In the left menu, click Settings

   • Click Notifications

3. Find the Shipping Confirmation notification

   • Under Customer notifications, locate Shipping confirmation

   • Click Shipping confirmation

4. Turn the notification on

   • Make sure Shipping confirmation is enabled/active

   • If you see an option like Enabled / Deactivate:

     • If it says Deactivate, it’s already on ✅

     • If it says Enable, click Enable ✅

5. (Optional) Preview your email

   • Click Preview to see what customers will receive.

6. Save changes

   • Click Save (top right), if Shopify shows a save button.

Quick test (recommended)

1. Create a test order in Shopify (or duplicate an old one).

2. Create and purchase a label in Deliveri with Auto-fulfill ON.

3. Confirm in Shopify:

   • The order becomes Fulfilled

   • A tracking number is attached

4. Check your customer email inbox (or a test customer email) for the shipping confirmation message.

Troubleshooting

I don’t see “Shipping confirmation”

• Ensure you’re in Settings → Notifications

• Shopify may group notifications; look under Customer notifications.

Shopify is fulfilling orders but customers aren’t getting emails

• Double-check that Shipping confirmation is enabled

• Confirm your Shopify store email settings and sender email are configured

• Verify the fulfillment includes a tracking number (most stores include it automatically)